FREQUENTLY ASKED QUESTIONS

WHO ARE WE

Supporting Enterprises is a premier Australian owned and operated staffing and facility management company providing dedicated offshore staffing services.

We specialize in providing Filipino staff of the highest standards and at the most highly competitive rates.

We work together with our clients to ensure that their strategic and operational needs are not only met but exceeded.

Founded in 2008, we continue to provide High Quality Offshoring / Outsourcing Services for start ups, SMEs, private and public listed companies wanting to establish operations in the Philippines.

Absolutely! In fact we encourage our foreign clients to visit their staff on a regular basis. They enjoy it so much that some clients even have their own expats working fulltime in our offices.

To arrange a visit, simply contact us or ask us when the next Philippine Facility Tour dates are, where you will not only get to see our facilities and learn more about offshoring but also to enjoy the beauty and culture of the Philippines and its warm and friendly people.

SERVICES

For more information on hiring dedicated offshore staff from the Philippines simply contact us now.

No, we take care of all this for you.

Yes, you are able to hire all types of professionals.

In some of our clients cases we have employed dedicated fulltime staff across a variety of disciplines in Sales and Marketing, Business Support, IT, Accounting and Administration Support Services to make up their offshore team. Best of all you can scale quickly and easily as you need.

For more information on the list of staffing services we provide, please visit our Services page.

EMPLOYMENT

A related entity in the Philippines with Supporting Enterprises.

We will work together with you in identifying your operational requirements and how those translate to staffing requirements. In many cases, you already have a good idea of how many people you will need and with what profiles but we can definitely help you in further defining the exact composition of your offshore team. The end result is a clear staffing plan that includes detailed job descriptions and headcounts.

To get started, please leave a contact us message, email info@supportingenterprises.com.au or call us on 1300 400 785.

This will vary depending on your staffing requirement. For example if you are looking to hire Telemarketing professionals it typically takes 1-2 weeks from recruitment to implementation. On the other hand if you were in need of senior level (10+ years of experience) Software Developer with a solid background in the Financial Technology sector this may take some time. Having said that, we have on many occasions recruited a number of senior IT professionals within a matter of days. This is highly due to our relationships with local industries, staffing agencies, universities & colleges, and our extensive candidate database of current and past applicants. Word of mouth has also been a terrific resource for us.

Yes, our Talent Acquisition Team has the experience, ability and knowledge to take on large scale hiring requirements.

COST AND BILLING

Pricing is charged at a fixed fee per employee per month.

Our pricing structure is fully transparent and provided to you breaking down all the costs.

Unlike traditional outsourcing pricing models, where a provider can increase their profit margins by hiring less qualified staff, we completely eliminate this through our fully transparent pricing model. This therefore eliminates any conflict of interest, as our main goal is to hire the very best professionals for you and on a salary offer you help define.

No, there are no hidden charges - you know exactly what you pay for as its fully transparent.

A Tax Invoice is provided monthly in a simple all-inclusive Staffing Service Fee and GST.

Payments are to be transacted by electronic funds transfer to a nominated business bank account.

DATA SECURITY

Before on-boarding your staff, we will sit down with you to understand your data protection requirements. For example if you have specific workstation, server, networking and ITC requirements we will work with your IT department to implement required data protection protocols and ensure your offshore team is fully in sync with your domestic operations.

We take data protection seriously. In our Service Agreements we define that;

Data Security

Supporting Enterprises agrees and warrants:

- to implement appropriate security measures to protect the client’s data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, in particular when the processing of data involves the transmission or storage on or within the network.

Data Retention - obligations after the termination of agreement or Service

Supporting Enterprises agrees and warrants:

- that at the end of the Service we shall, at the request of the client destroy and/or erase all the client data (including software licenses) found on its servers, workstations, file systems and certify that we have done so.

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to implement appropriate security measures to protect the client’s data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, in particular when the processing of data involves the transmission or storage on or within the network.

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that at the end of the Service we shall, at the request of the client destroy and/or erase all the client data (including software licenses) found on its servers, workstations, file systems and certify that we have done so.

Yes, absolutely.

You can request for access to website(s) to be blocked in one of two ways;

- Full restricted access. Complete NO access to certain websites
- Partial access. Websites blacklisted only for certain hours of the day

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Full restricted access. Complete NO access to certain websites

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Partial access. Websites blacklisted only for certain hours of the day

CONTACT US